Other than being the method by which we find our cellphones, our land line is the way by which Bio-Ag customers reach us by mistake. Bio-Ag customers are decent farming folk; we explain their error and hang up the phone with polite partings and smiles all round. Nevertheless, there are times of the year when the miss-dial rate gets particularly high: last week was one of them.
So, I called Bio-Ag to see if there was something that they could do to make their contact info clearer. The person who answered the phone was very nice and put me on to one of the managers. The manager was very understanding and said that she would try to think of a solution to the problem. A little later, I received a call from the person responsible for communications and we talked over a couple of ideas. I was satisfied with my conversations. That is until last Friday.
Then, just after breakfast, a courier van pulled up at the house. The driver came to the door with an unexpected package. It was from Bio-Ag. Inside, there was a lovely card and a container of natural salt (the kind with all the good stuff left in). Now, I wish that I had the need for their products. If the products are as good as the people, Bio-Ag is a company with which I should like to do business.